Welcome to your customer portal – My St James.
The portal provides a secure and convenient means of accessing your documentation, receiving building announcements, and provides access to the services on offer.
Fair processing notice
For the purposes of data protection law, The Crown Estate is the controller for your personal data, and our partners JLL and Locale will also process it on our behalf where they support us. We will only use your personal data for the purposes of managing your access to this site, and to send you messages as set out below. Through the site, you can book in visitors and access other building services. We will send you emails only when it is necessary to do so – for example to give you service or account updates. Our lawful basis for processing your personal data is legitimate interests, for the purposes set out above.We will only transfer your personal data outside the UK where appropriate safeguards are in place to ensure that your personal data and your rights are protected. For more information about your rights and how to contact our Data Protection Officer, please visit our main fair processing notice here.
We do not use tracking or analytics cookies on this website, only a small amount which are strictly necessary for functionality.